BridgePay Gateway

We understand you may have questions or issues that arise and you are looking for additional support from BridgePay. Please see the following categories to help better assist you. Thank you for being a valued partner with BridgePay!

Gateway Technical Support

If you are a merchant or partner looking for Technical support for your LIVE/PRODUCTION account, please contact BridgePay Gateway Support calling 1-866-322-9894 or emailing us at gateway.support@bridgepaynetwork.com. The team is available 365/24/7.

Integration Support & Knowledge Center

Are you looking to integrate into the BridgePay Gateway or need assistance with your current integration efforts? We have a new Integration Support Portal and Knowledge Center! Please submit your request here. First time users are required to register with our system in order to gain access. Be sure to remember your user name and password for future visits or to check on the status of your ticket.

Gateway Status Report

BridgePay’s Network Monitoring allows you to check on the status of the gateway and also our processing partners. Simply visit http://status.bridgepaynetwork.com/ to see the current status or incident reports. You can also sign up here for email status notifications.