SUPPORT & SYSTEM STATUS

BridgePay Support &
Status

Get the help you need for gateway support, integrations, training resources, system status, and secure file sharing.

What kind of help do
you need?

Five paths, one destination, the right team, fast.

Merchant Partner

Gateway Technical Support

For merchants and partners needing help with live or production gateway accounts.

866-531-1460
Merchant Reseller

Training Videos

Learn MyBridgePay tools fast — EMV Virtual Terminal, reporting, batch settlement, merchant boarding, and product demos.

Developer

Integration Support

Documentation, sample projects, and technical guidance for building on the BridgePay Gateway.

All Users
Live Gateway Status

Gateway Status

Check real-time gateway availability, processing partner status, and incident reports or sign up for email notifications the moment something changes.

Partner

Secure File Sharing / PGP Key

BridgePay supports SFTP, encrypted email, HTTPS/TLS, and PGP encryption to keep sensitive information protected in transit.

Need Help Finding The Right Support Path?

Whether you're a merchant, reseller, developer, or partner, BridgePay can help direct your request to the right team.

Contact Us ›